Please note that it is essential that you review the email you recently received regarding a
mandatory update of the verification process (KYC) requested by Lemonway,
the regulated payment institution that manages payments and wallets on the platform.
In accordance with new regulatory requirements and recent changes in Lemonway’s internal procedures,
you must access the link provided in that email and complete the
update and validation of your KYC information through Lemonway’s official verification portal.
!
Important
This process is mandatory and required for your account to continue operating normally.
Until the update has been completed and correctly validated:
- Your wallet may be temporarily blocked.
- Withdrawals and normal operations will not be possible on the platform.
For this reason, we strongly recommend that you complete the process as soon as possible
to avoid any operational issues.
If you have any questions or need assistance during the verification process, please contact us and we will be happy to help.
Kind regards,
The Brickstarter Team
